Terms and Conditions
Welcome to the Institute of Project Management Education and Research’s (IPMER) learning management system (“the Website”). These Terms and Conditions ("Terms") govern the payment process for purchasing our Project Management courses ("Courses"). By making a payment on the Website, you agree to comply with these Terms. Please read them carefully.
1.0 PAYMENT METHODS
We accept payments made through our online payment gateway in our learning management system.
We accept all major types of credit and debit cards such as:
Visa
MasterCard
American Express
Payments must be made in the currency displayed at checkout. Any applicable transaction fees or currency conversion charges will be borne by the customer
2.0 PAYMENT SECURITY
We are committed to ensuring that your payment information always remains secure. All transactions are processed through our third party, encrypted and secure payment gateways. We do not personally store your credit/debit card details.
3.0 PRICING
All prices are displayed on the Website and are subject to change without prior notice. Once a payment is made, the price for that specific Course will not be altered.
4.0 TAXES AND FEES
The displayed prices may exclude taxes, duties, or other charges. Any additional costs applicable to your purchase will be clearly stated during checkout.
5.0 REFUND POLICY
We offer refunds under the following conditions:
Requests for refunds must be made within 14 days of purchase.
Refunds will not be granted for any and all Courses where more than 10% of the content of the Course has already been accessed.
Refunds will be processed within 7 business days after approval.
Certain promotional or discounted Courses may be non-refundable.
Please refer to our Refund Policy for more details.
6.0 PAYMENT DISPUTES
If you believe there has been an error in the payment process, please contact us immediately at support@ipmer.org. Disputes must be raised within 28 days of the transaction date. We will make every effort to resolve the issue promptly.
7.0 COURSE ACCESS
Upon successful payment, you will receive confirmation via email, and access to the purchased Course will be granted to your registered account. If you do not receive confirmation within a 24 hour time frame, please contact our support team.
8.0 CANCELLATIONS
We reserve the right to cancel or terminate your access to a Course if:
Payment is not completed or is reversed.
Fraudulent or unauthorized payment activity is detected.
In such cases, no refunds will be issued.
9.0 CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Website. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
10.0 CONTACT US
For any questions or concerns about these Terms or the payment process, please feel free to contact us directly at support@ipmer.org as needed.